Introduction:

Faisal Drive is dedicated to safeguarding the personal information you provide us. We take your privacy seriously and are committed to protecting your personal information. Please review this Privacy Policy (referred to as “Policy”) for additional information regarding how we collect and process your information. By using our website or the services we provide, you agree to the use of your personal information as outlined in this policy.

Privacy policy

Personally identifiable information and details about credit and debit cards will not be stored, sold, rented, or leased to any third parties.

The Faisal Drive website may contain links to websites maintained by third parties. This Third party may collect your information and details of your business either on the Site or on other websites, in an effort to comprehend your interests and present you with relevant advertisements. over which Faisal Drive has no control. It would bear no accountability with regards for the information on such websites.

All content displayed on this website are solely by the property of the Faisal Drive it is strictly forbidden to reproduce, distribute, upload, republicans, or download any content that is proprietary to the Faisal Drive for individual or non-commercial purpose, is firmly prescribed, unless otherwise allowed by the Faisal Drive.

In order to meet the requirements and standards, the Website Policies and Terms and Conditions may be modified or updated from time to time. As a result, customers are encouraged to frequently visit these sections to be informed of website updates.

1. TERMS & CONDITIONS – should have the below statements.

• “FAISAL DRIVE TRAVEL AND TOURISM L.L.C” maintains the https://faisaldrive.com/ Website (“Site”).
• “United Arab of Emirates is our country of domicile”
• “Any purchase, dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE”
• ‘’Visa or MasterCard debit and credit cards in AED will be accepted for payment’’
• ‘’The displayed price and currency at the checkout page, will be the same price and currency printed on the Transaction Receipt and the amount charged to the card will be shown in your card currency”.
• ‘’User is responsible for maintaining the confidentiality of his account’’

 PRIVACY POLICY 

• https://faisaldrive.com/  takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However https://faisaldrive.com/  (website) cannot guarantee the security of any information that is disclosed online’’
• https://faisaldrive.com/  is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.’’
• “The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers’ are encouraged to frequently visit these sections to be updated about the changes on the website. Modifications will be effective on the day they are posted”.

COOKIE POLICY: must be added

Payment Terms and Conditions

We accept almost all major credit cards, such as Visa, MasterCard / Debit Card. You can use one of these cards (or other currency) when booking or making a payment via our website.

The laws of the United Arab Emirates will be used to settle any disagreement or claim relating to this website.

The information you are asked to provide when making a payment for our product or services on our website will be sent securely to our payment provider.

A copy of the merchant’s policies and rules and the transaction records must be kept by the cardholder.

PAYMENT CONFIRMATION  – Must mention the process of how the customer will receive the payment confirmation (ex; by email or SMS or mail) and the time the payment confirmation will reach the customer .

SAMPLE:

Once the payment is made, the confirmation notice will be sent to the client via email within 24 hours of receipt.

DELIVERY POLICY

In accordance with UAE law, Faisal Drive will not transact business with or offer services or products to any OFAC-sanctioned nation.

Multiple orders may result in multiple postings to the cardholder’s monthly statement at checkout.

REFUND/RETURN POLICY

‘’Refunds will be done only through the Original Mode of Payment and will be processed within 10 to 45 days depends on the issuing bank of the credit card.”

CANCELLATION POLICY 

Kindly mention the time frame if when the customer will be receiving the refund amount.

SAMPLE

Customer can cancel their requested services within 24 hours; refunds will be made back to the payment solution used initially by the customer. Please allow for up to 45days for the refund transfer to be completed.