Terms and Conditions
Welcome to Faisal Drive. By accessing and using our services, you agree to comply with the terms and conditions outlined below. Please read them carefully.
1. General Terms:
- 1.1. The use of Faisal Drive’s services is subject to your acceptance and compliance with these terms.
- 1.2. Faisal Drive reserves the right to modify, suspend, or terminate the services at any time without prior notice.
- 1.3. Users must be at least 18 years old to utilize Faisal Drive services.
2. School Runs:
- 2.1. For school runs, it is mandatory that an adult accompanies the child during the journey.
3. Booking and Cancellation:
- 3.1. Users can book Faisal Drive services through our website or designated channels.
- 3.2. Cancellations should be made at least 24 hours in advance to avoid cancellation fees.
4. Payment:
- 4.1. Users agree to pay the specified fees for the services utilized. Payment details and methods are available on our website.
- 4.2. Faisal Drive reserves the right to modify pricing and fees at its discretion.
5. Conduct:
- 5.1. Users must treat Faisal Drive drivers with respect and adhere to local laws during the service.
- 5.2. Any inappropriate behaviour may result in the termination of services and reporting to relevant authorities.
6. Liability:
- 6.1. Faisal Drive is not liable for any loss, damage arising from the use of our services, unless directly caused by the negligence of Faisal Drive.
- 6.2. Users are responsible for their personal belongings during the journey.
7. Governing Law:
- 7.1. These terms and conditions are governed by the laws of the United Arab Emirates.
8. Hire Driver without Car:
- 8.1. Faisal Drive provides a “Hire Driver without Car” service, allowing users to hire a professional driver without the accompanying vehicle.
- 8.2 Any traffic fine due to a driver mistake Faisal Drive is fully responsible for that.
- 8.3. In the event of a minor or major accident, it should be covered by your own car insurance. Faisal Drive is not responsible for that.
- 8.4. Your car should have comprehensive insurance.
9. Contact Information:
- 9.1. For any queries or concerns, please contact us at info@faisaldrive.com
